Oculus Software Patch Fixes Runtime Error That Rendered Headsets Useless

All Oculus Rift owners who were upset near the headsets not working yesterday because of an expired document, can finally heave a sigh of relief. That's because the Facebook-owned company is now rolling out a software update to fix the problem. The new software is bachelor on the company'due south official support pages, and you can download it at this link.

The company's co-founder, Nate Mitchell, before apologized on Twitter for the mess, admitting that it "was a mistake on our finish". He also announced that "Folks impacted past today'south reanimation volition be provided with an Oculus store credit". As tin be seen from his tweet beneath, the headset was up and running past midnight yesterday in the US – i.due east just a few hours ago – which means Rift users should be able to use the headset without a hitch.

Rift is dorsum online as of ~12am. This was a mistake on our finish, and we apologize. Folks impacted past today'south downtime will be provided with an Oculus store credit. More details to follow soon. Cheers again for everyone's patience as we worked through this ane.

— Nate Mitchell (@natemitchell) March 8, 2018

In case you're unaware, Oculus Rift users woke upward yesterday to a "Can't Reach Oculus Runtime Service" error that rendered their love VR headset completely useless.

Oculus Software Patch Fixes Runtime Error That Rendered Headsets Useless — Image Courtesy: Neowin

The company, to its credit, admitted its lapse, and apologized for the event immediately. It also released a statement promising a quick resolution.

"We are aware of and actively investigating an issue impacting ability to access Rift software. Our teams apologize for whatsoever inconvenience this may exist causing you and appreciate your patience while nosotros piece of work on a resolution. We'll share more updates here equally we have them. Cheers"

Astoundingly, nonetheless, this isn't the starting time fourth dimension that a tech giant is earning the wrath of its customers for errors as basic as certificates not being updated on time. In November 2015, Mac users also had to suffer every bit Apple tree had forgotten to reissue a security document for Oculus.